SpecExact Get a free spec auditFree audit

We find the spec errors on your product pages before your customers do.

On bulky items, a wrong size, weight or datasheet turns into a return you pay freight on. We read every product page in your store, check for errors, and flag the errors for you.

Get a free spec audit

Send your store URL. We will run a free audit and tell you how many spec errors we find.

A product listing marked up in red: the title says 13 ft, the description says 11 ft. 13 ft Steel crowd barrier, 13 ft $189.00 Galvanised steel, interlocking feet. Each panel spans 11 ft and weighs 59 lb. Datasheet: barrier-panel-spec.pdf Title and description disagree
Based on a real error we found. Store and price changed.

Examples of what we found

Real errors from stores we have checked, with names and prices removed. Each one is the kind of thing a shopper notices only after the item arrives.

Steel crowd barrier, 13 ft

Galvanised steel, interlocking feet. Each panel spans 11 ft and weighs 59 lb.

The title says 13 ft. The description says 11 ft.

3.5 kW off-grid solar inverter

Phase
Three-phase
Protection
IP65, outdoor

Manufacturer datasheet: single-phase, IP20, indoor only

The page says three-phase and outdoor rated. The manufacturer says single-phase and indoor only.

23.5 kWh home battery

Stackable lithium storage for solar homes.

Download datasheet: battery-16kWh.pdf

The 23.5 kWh product links the datasheet for the 16 kWh model.

Product page

Depth: 2438 mm

Size guide, same store

Depth: 1945 mm

Two pages of the same store give a sauna depth almost 500 mm apart.

How it works

  1. We audit every product page

    Titles, descriptions, spec tables, variants, attached PDFs. Where the manufacturer publishes a datasheet, we check your page against it. The audit and the error count are free.

  2. You get the list

    Every mismatch, and the two values that disagree.

  3. We fix them, if you want

    Approve the list and we correct the pages in your store. Then we keep checking as you add products.

One wrong number costs more than the return.

A customer measures their driveway, orders the 13 ft barrier and books a crew for Saturday. An 11 ft panel arrives.

They do not blame the description. They blame you.

What one wrong spec costs you

Return freight, both ways$150 to $400+
Support timeemails, calls, photos
A customer who feels misledno refund fixes it
A 1-star review: "not as described"seen by every future shopper
Their next ordergoes to a competitor
Totalfar more than you made on the sale

Why it is worth fixing

About one in five online returns happens because the item was not as described.1 For a sofa, a home gym or a pallet of fence panels, each of those returns carries freight both ways, often $150 to $400 or more before restocking.2

  1. Barclaycard, UK online returns research: 22% of returns are items that look different from the listing.
  2. Return freight estimates for large and LTL shipments from US logistics providers; your costs will vary.

Send us your store. We will do a free audit.

The audit is free. You get a count of the spec errors on your product pages, so you can see the size of the problem before deciding anything.

Get a free spec audit